Main Areas of Responsibility:
Under the direct supervision of the Shelter Lead, the Resident Advocate supports residents with their daily needs and helps to maintain a clean, safe shelter. The Resident Advocate is responsible for upholding shelter policies by ensuring compliance with rules and regulations among clients, up to and including the completion of emergency discharges as needed.
Additional Areas of Responsibility:
• Ensure residents have access to their medications per the Medication Handling policy
• Perform security checks and answer phone inquiries
• Assist in opening and closing the kitchen for meals
• Restock shelter supplies
• Complete intakes and discharges as required
• Review and record all pertinent information in the communication log throughout shift
• Enforce shelter rules as necessary
• Provide transportation and crisis intervention when needed
• Be aware of emergency procedures