Main Areas of Responsibility:
Ensure a high level of personalized customer service to Tocqueville Society donors with consistency and dependability and steward Tocqueville Society donor relationships and gifts. Provide turn-key service to all Tocqueville Society members, supporting their payment and designation choices, acknowledgement of their gifts, recognition, and special events.
Additional Areas of Responsibility:
Manages all Tocqueville Society members’ accounts with accurate data entry and record keeping.
Management of accurate records of Tocqueville Society members’ contact information, personal data and pledge/payment data in donor database.
Manages all Tocqueville Society members’ designation requests, payments, payment preferences and pledges.
Tracks and manages data through Prospect Management tool in donor database.
Salary Range:
$22.50-$24.00 per hour depending on experience, non-exempt, 35 hours per week FTE