Main Areas of Responsibility:
We are seeking a Membership Manager to join our Membership and Communications team. The
Membership Manager supports the Foundation to secure gifts for general membership, the Circles, and
Explorers programs. Responsibilities include managing member customer service and digital
communications, the renewal program, and event coordination.
Additional Areas of Responsibility:
What you’ll do:
Act as the first point of contact and provides daily customer service to members, problem-solving and
assisting 9,000 households via, phone, email, and walk ins
Manage renewal program including collateral, lists, letters, emails and acknowledgments
Manage email marketing and list for Member E-News, e-renewals, campaigns, event invitations
and event registration
Assist with membership events to attract new and steward members