Main Areas of Responsibility:
The position provides person-centered, trauma-informed supportive housing services for residents and participants in both tenant- and project- based housing programs. This position coordinates a range of housing services to include application and eligibility, conducting Housing Quality Standards (HQS)/ National Standards for the Physical Inspection of Real Estate (NSPIRE) inspections, managing intake and eligibility, and facilitating community engagement opportunities.
Additional Areas of Responsibility:
· Enter, monitor and quality-check all data, complete case notes in a timely manner, and maintain timely/complete documentation as required by internal policies and funder regulations
· Adhere to all confidentiality and protected information regulations
· Maintain positive relationships with key partners, such as funders, monitoring agencies, landlords and property managers, referring parties, and other service agencies