Main Areas of Responsibility:
Floor Experience Staff are responsible for greeting and interacting with visitors to Explora. They create warmth and welcome at admissions, facilitate visits according to Explora’s pedagogy, maintain exhibit components, and demonstrate stellar customer service throughout. Floor Experience Staff also work to deliver meaningful programs by facilitating events such as Birthday Parties, Special Events and Camps, Outreaches with educators, and working with visiting school groups.
Additional Areas of Responsibility:
Greet and interact with Explora visitors and school groups, according to Explora’s pedagogy.
Demonstrate excellent customer service and create a welcoming atmosphere at all times.
Facilitate demonstrations, activities and programs in STEAM for a variety of audiences.
Perform cashier duties at Admissions and Retail desks. Adhere to best practices for cash handling.
Answer phones; respond to or route calls appropriately.