Main Areas of Responsibility:
Answer incoming calls and complete initial screening for program eligibility.
Complete intakes for all eligible callers including accurately collecting all caller information; creating an appropriate record in the Legal Services Programs electronic case management system; and notifying staff attorneys of the intake.
This position will primarily serve the Modest Means Helpline (MMH) helpline with occasional intake duties for the Legal Resources for the Elderly Program (LREP).
Additional Areas of Responsibility:
• Perform other various responsibilities as assigned by the MMH Managing Attorney, the Legal Services Program Coordinator, and staff attorneys such as preparing for and staffing other program events.
• Provide occasional clerical assistance to staff attorneys and legal assistants as assigned.
• Occasional staffing of Legal Services Programs workshops and legal fairs.