Main Areas of Responsibility:
Loan Program Administration - 65%: Provide loan services to clients by handling the collection of loan information and administrative tasks.
Reporting - 25%: Monitoring and maintaining the accuracy and completeness of loan portfolio activities.
Loan Client Support - 10%: Work closely with the Loan Operations staff to guide applicants in technical loan assistance
Additional Areas of Responsibility:
Demonstrated ability to review and manage data. Excellent analytical, organizational, verbal, and written communication skills in English and Spanish. Organizational skills to facilitate multi-tasking. Able to read write and speak English and Spanish. Handle confidential information and communications in a professional manner. Managing information flow and exchange between departments and clients promptly and accurately.
Demonstrate advanced proficiency with MS Office Suite (Word, Excel, Outlook, PowerPoint), Adobe Acrobat, CRM Software, etc. Demonstrated ability to collaborate with diverse team members and skill sets. Demonstrated skill as an independent self-starter and successful team member.