Main Areas of Responsibility:
Supervise and support direct service advocates (day and night shifts) and the provision of advocacy services to clients, support the Client Services Program Director, including assisting with the preparation of required reports, and provide direct advocacy services for shelter and non-shelter survivors of domestic and sexual violence. Oversee all day-to-day services of the Shelter and direct client services, including but not limited to the 24-Hour HELPline and TEXTlineShelter services.
Additional Areas of Responsibility:
Complete annual evaluations for direct-service advocates.
Convene regular direct-service staff meetings.
Ensure that advocates are meeting training requirements set by grantors and collations
Ensure that advocates are accurately reporting services provided to clients in accordance with funder requirements and best practices and that reports are completed in a timely manner.
Responsible for creating schedules for up to twelve staff and ensuring that there is coverage for all shifts including on-call.
Salary Range:
$61,000 –65,000/Yr. + Benefits, Exempt