Santa Fe CONNECT 211 Coordinator

Job Description
Type of Job: 
Full-Time
Main Areas of Responsibility: 

Under the direction of the 211 Manager, the Coordinator will support the work of United Way and CONNECT. The Coordinator will build capacity and structure to the 211 CONNECT partnership and support the community by utilizing multiple information and referral software as well as a cloud-based phone software to help connect callers to services in Santa Fe County.

Additional Areas of Responsibility: 

• Navigate multiple information and referral software as well as a cloud-based phone system to provide callers from throughout Santa Fe County with information and referral services to health and human services, government agencies and community-based organizations.
• Maintain accurate information and referral call records.
See website for full job description.

Other Information/Requirements: 

MINIMUM REQUIREMENTS [EDUCATION]:

• High School Diploma

MINIMUM REQUIREMENTS [EXPERIENCE]:

• Basic Spanish speaking skills
• Microsoft Office
• Data Entry
• Internet
• Customer service skills
• Apply excellent listening skills
• Should be respectful, sensitive, and empathetic to the feelings and problems of all people.
• Perform independently with minimal supervision
See website for full job description.

How to Apply: 

Interested applicants should supply a resume and cover letter, and any questions, to [email protected] by October 5, 2022.

Salary Range: 
$24.05/hour, 35 hours FTE
Contact Information
Name: 
HR Director
Agency/Organization: 
United Way of Central New Mexico
Address: 
2340 Alamo Ave. SE, 2nd Floor
City: 
Albuquerque
State: 
New Mexico
Zip/Postal Code: 
87106
Business Phone: 
505-247-3671
Business Fax: 
505-242-3576
Email Address: 
[email protected]
www.uwcnm.org
Internal Info
Date to Post: 
Sep 21 2022
Date to Remove: 
Oct 5 2022

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