Main Areas of Responsibility:
The Rental and Administrative Specialist is responsible for upholding Explora’s customer service
standards while booking rental/event services for internal and external clients. The R&A Specialist will work closely with the Rental and Event Staff, Birthday Party Coordinator, and Facilities Staff, and with rental clients to book and plan rentals and birthday parties. The R&A Specialist will be the on-site coordinator to work the events and ensure the pre-planning discussion is carried out.
Additional Areas of Responsibility:
Provides coordinator duties for rentals, including but not limited to:
o Constant communication and cooperation with other departments
o Pre-planning and communicating the set up, tear down and clean up
o Maintaining composure and a professional appearance
o Responding quickly to reservation requests, answering questions, and problem-solving
o Collecting payment and issuing confirmations and receipts
o Working independently to carry out delegated tasks