Main Areas of Responsibility:
The Healthcare Navigator will provide services that include connecting Veterans to VA health care benefits or community health care services when Veterans are not eligible for VA care. They will provide case management and care coordination, health education, interdisciplinary collaboration, coordination, consultation, and administrative duties.
Additional Areas of Responsibility:
The Navigator will work closely with the Veteran’s assigned multidisciplinary team, including medical, nursing, administrative specialists, and case management personnel. The Navigator works collaboratively with the team and the Veteran to identify and address systems challenges for enhanced care coordination, as needed.