Main Areas of Responsibility:
The Customer/Donor Services Representative provides superior service to customers/donors calling or emailing Faith Comes By Hearing, while serving as ambassadors for the ministry in a wide variety of communications. Full or Part-Time available.
Additional Areas of Responsibility:
Answers incoming calls on toll free line and the switchboard (4 lines), as well as corporate emails, handling a wide variety of communications appropriately by responding to needs such as: explaining all ministry programs and products; explaining and offering opportunities to provide funding or otherwise engage with the ministry; receiving testimonies; listening and praying; resolving problems with diplomacy, tact, and grace; taking messages ...
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